Creekside Jewelers in Golden, CO Closed now

Reviews about Creekside Jewelers

• ★ ★ ★ ★ ★

  December 25, 2019, by Barbara Pagonis
  The most helpful, awesome, staff anywhere. This business makes you feel no pressure, while helping you fond the perfect items. The staff is like family, warm and kind.
• ★ ☆ ☆ ☆ ☆

  April 06, 2019, by Brian Kosena
  Customer beware with Roger and Creekside Jewelers. Normally I don't write reviews, and I have never written a poor one until now, but my experience with Roger at Creekside Jewelers was so terrible I feel compelled to warn others. He agreed to make a custom belt buckle for me in April of 2017. To make a very, very long story short, I did not receive the completed piece until October of 2017. Throughout the 5 months of waiting, Roger was disinterested in communication (even after the situation was unacceptable due to his unprofessionalism), demonstrated dishonesty, and over-promised what his shop was capable of doing. Roger always had an excuse for the next delay in the work. Reasons for the 5 month delay included: -School of Mines Graduation -Mother's Day -Hail storm -Father's Day -Looking for a new inlay jeweler -Working with a new inlay jeweler Finally, after 4 months the finished buckle arrived. However, the inlay work was terrible. The stone used was cheap, didn't even completely fill-in the inlay, and did not use metal spacers leaving gaps between the stones. It looked awful. To top it off, the belt loop was cut for 1.25 inch width belt, despite the design being for a 1.5 inch. Roger blamed his new inlay jeweler, as well as his in-house jeweler for the belt loop, and told me he would fix it. Over the next month I had to repeatedly contact him to get status updates and finally word that the new buckle arrived. A fitting ending to working with Roger was upon pickup of the final buckle, he wouldn't even come up to the counter from his desk to thank me for my business, or my patience, or to apologize for his terrible service. I see another customer recently wrote a review describing a very similar type experience working with Roger. Guess his terrible customer service isn't just with me. That's too bad.